Check your balance

To check your card balance and recent activity, simply enter the card number and six-digit security code shown on your card below.

The card number is a 16-digit number found on the back of your card.

Please ensure you have activated your card first here:

The card number needs to be 16 digits long
The security code needs to be 6 digits long

Please contact our gift card team who will be happy to assist with any queries you may have. Either call us on 020 3005 5431 or email us at

Gift card balance